Privacy Policy

ALIGN TREX Helis ("we", "us") runs aligntrexhelis.com, a resource site for ALIGN TREX pilots with models, manuals, setup guides, servo specs and flight videos. This policy explains what information is collected when you visit the site and how it is used.

The short version

• There are no user accounts or logins on this site.
• We do not sell anything on this site. Purchases happen on other stores' websites.
• We do not ask you for your name, address or payment details.
• We use analytics to understand how the site is used, so we can improve it.
• We do not sell your personal information.

Information we collect

Analytics

We use Google Tag Manager and Google Analytics to measure how visitors use the site. These tools collect information such as the pages you view, how long you stay, the site that referred you, your approximate location (country or city, based on your IP address), and your device, browser and screen size. Google Analytics uses cookies and similar identifiers to do this.

We use this information in summary form, for example to see which manuals and guides are most useful and to find pages that are not working well. We do not use it to identify you personally.

Server logs

Like most websites, our web host automatically records basic technical information for each request, such as IP address, browser type, the page requested and the time of the request. These logs are used to keep the site secure and working, and are kept for a limited period.

Manual downloads

We count how many times each manual is viewed or downloaded. These are totals only and are not linked to you.

If you contact us

If you email us, we receive your email address and whatever you include in your message. We use it only to reply to you.

Cookies

Cookies are small files stored by your browser. This site uses:

• Essential cookies that the site software needs to work properly.
• Analytics cookies set by Google Analytics (for example, cookies named _ga and _ga_*) to count visits and understand usage.
• YouTube cookies, which may be set when you view or play an embedded video.

You can block or delete cookies in your browser settings. You can also stop Google Analytics from collecting your visits by installing the Google Analytics Opt-out Browser Add-on.

Embedded videos

Some pages include videos hosted on YouTube, which is owned by Google. When you view or play one of these videos, YouTube may collect information about you in line with Google's Privacy Policy.

Links to other websites

This site links to other websites, including AlignTrexShop.com. When you follow a link or buy something on another site, that site's own privacy policy applies. We are not responsible for how other websites handle your information.

How we use information

• To run the site and keep it secure.
• To understand which content is useful and improve the site.
• To reply to messages you send us.

Sharing

We do not sell your personal information. We share information only with service providers that help us run the site, such as Google (analytics and video) and our web host, or where the law requires it.

How long we keep information

Analytics data is kept according to the retention setting in our Google Analytics account. Server logs are kept for a limited period for security and troubleshooting. Emails are kept only as long as needed to deal with your message.

Children

This site is not directed at children under 13, and we do not knowingly collect personal information from children.

Your choices and rights

You can control cookies through your browser and opt out of Google Analytics as described above. Depending on where you live (for example, the European Union, the United Kingdom or California), you may have the right to ask what personal information we hold about you, and to ask us to correct or delete it. To make a request, email us at the address below.

Security

We take reasonable steps to protect the site and the information it handles. No website or internet connection can be guaranteed to be completely secure.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

If you have questions about this policy or your information, email aligntech@aligntrexhelis.com.